FAQs

FAQs

Frequently Asked Questions

🛏️ Are your properties suitable for large families or multiple families traveling together?

Yes! Our vacation homes are designed with families in mind. Many feature multiple bedrooms, spacious common areas, and flexible sleeping arrangements, so everyone—from toddlers to grandparents—can spread out and relax.

👶 Do you provide baby and toddler gear?

We sure do! Our properties include pack n plays, high chairs, baby gates, and even kid-friendly plates and utensils. Some homes also have toys, books, and games tailored for little ones—because happy kids mean happy parents.

🍳 What’s included in the kitchen?

Each home has a fully equipped kitchen with modern appliances, pots, pans, dishes, utensils, and essentials like a coffee maker (yes, we include coffee!). Whether you want to cook a full meal or just whip up snacks, you’ll have everything you need.

🎮 What kinds of entertainment do you offer?

Plenty! From game rooms with foosball, air hockey, and arcade games to heated pools, private mini-golf, board games, and smart TVs, there’s always something fun to do—rain or shine.

🧼 How do you ensure cleanliness and safety?

Your family's safety is our top priority. Our homes are professionally cleaned and disinfected before each stay. We also follow strict safety and maintenance protocols to make sure everything is ready for your arrival.

🏖️ Are the properties close to family-friendly attractions?

Definitely! As parents ourselves, we know how important it is to keep the whole family entertained. That’s why we’ve thoughtfully chosen locations near parks, beaches, trails, amusement parks, and other kid-approved spots. You’ll also get a personalized digital guidebook filled with our hand-picked recommendations for local activities, family-friendly eats, and hidden gems—all tried and tested by real families like ours.

🛒 Are there grocery stores or essentials nearby?

Yes! All of our homes are near grocery stores, pharmacies, and everyday essentials, so you can stock up quickly and get back to enjoying your vacation.

🐾 Are pets allowed?

Yes! All of our properties are pet-friendly. We believe pets are part of the family, and we welcome your furry companions with open arms. Just let us know in advance so we can be sure to prep for your pup’s arrival!

⏰ What time is check-in and check-out? Can we request flexibility?ed?

Standard check-in is at 4 PM and check-out is at 10 AM, but we do our best to accommodate early check-ins or late check-outs whenever possible. Feel free to reach out—our team is happy to help.

📲 What’s the booking process like?

It’s quick and easy! You’ll complete a secure online rental agreement, verify your ID, and submit a small security hold (not a deposit). After that, we’ll send your arrival details and a personalized digital guidebook.

💬 What if I have more questions or a special request?

We’ve got you! Whether you need baby gear, extra supplies, or ideas for a rainy day, our team is just a message away. We pride ourselves on being responsive, helpful, and here for you every step of the way.

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